Shipping is completed through Canada Post by the artist Natalie Draz. Each purchase is carefully checked, packaged and mailed by Natalie Draz. Envelopes are sent without tracking unless requested through Custom Shipping. All original artwork is shipped with insurance and tracking numbers, as indicated in the Original Artwork Shipping Profile.
If a package is missing or lost, please contact me promptly and I will discuss next steps. I want to make sure you get the artwork you ordered, and will do my best to make it right!